Practical guides to SaaS billing problems: charges that continue after you cancel, renewals you did not expect, refund policies, and bank disputes. Each guide uses the company’s own policies and shows the steps to take in order.
Grammarly bills a year in advance, and a charge can reach your bank statement days after it was taken, so a “charge after cancelling” may have been taken before you cancelled. This post covers seven documented causes, how to stop each one, and what Grammarly’s refund policy says.
Cancelling a Canva plan ends it at the end of your billing cycle, and several other reasons can still produce a charge, from a second account to an App Store plan. This post covers seven documented causes, the steps to stop each one, and what Canva’s refund policy says.
Shopify cancellations take effect at the end of your billing cycle, and apps, pending fees, and domains bill on their own schedules. This post covers seven documented reasons you can still be charged, the steps to stop each one, and what Shopify’s refund policy actually covers.
