We read every message and typically respond within 24 hours. No bots, no ticket queues — just a real response.
We typically respond to all support messages within 24 hours on business days.
Usually fasterCheck the common questions below — your answer might already be there.
BillSensor detects 62 specific SaaS tools. If your subscription tool is not in our supported list, it won't be detected automatically. You can add it manually using the + button in the extension.
This warning appears while our Gmail scope verification is in progress with Google. Click "Advanced" then "Go to BillSensor" to proceed — it's safe. The warning will disappear once verification completes.
Open the extension, click Settings, then Account tab. You'll find the billing portal link there. Alternatively email us and we'll process it immediately.
We offer a 14-day unconditional refund on all paid plans. Just send us a message with your account email and we'll process it within 1-2 business days.
We're constantly adding new tools. Send us the tool name and we'll prioritize adding it to our next update.
Thanks for reaching out. We'll get back to you within 24 hours at the email you provided.